Advice for visitors

We recognise the important role that your family and friends play in supporting you during your visit. We have introduced new guidelines for visitors to ensure we protect them, our patients and our teams from the ongoing risk of COVID-19. Please ask the Woodlands Suite team about our current visiting arrangements.

Upon entry visitors will be asked to:

  • Have their temperature taken via infrared (you are not touched during this process): if they have an elevated temperature, unfortunately we cannot permit them to enter the Trust.

  • Wear a mask: this is to protect them and to protect our staff. We will provide you with a mask and show you how to wear it.

  • Sanitise their hands: good hand hygiene is one of the most important steps in infection prevention. We encourage visitors to wash their hands and use gel regularly during their visit.

  • Follow our one-way system: visitors should follow the arrows on the floor and stay left as they travel through corridors. This helps to support social distancing.

  • Observe social distancing: all visitors should remain 2 meters from others at all times.

When visitors enter the Woodlands Suite they should:

  • Wait at the entrance door: press the intercom and you will be admitted. Please do not enter without permission from a member of our team.

  • Wear a mask, apron and gloves: we will provide you with all the Personal Protective Equipment (PPE) you need and show you how to wear it. This will help to reduce the risk of infection.

  • Observe social distancing: all visitors should remain 2 meters from the person they are visiting at all times.

  • Remain at a single bed space: visitors should not move around the ward but should remain with the person they are visiting for the duration (excluding visits to the bathroom).

When visitors leave

When visitors are ready to leave, we will ask them to:

  • Dispose of their PPE: visitors should remove their apron and gloves and dispose of them when they are leaving the ward in the bin provided.

  • Sanitise their hands: visitors should sanitise their hands with gel as they leave the ward area and then again as they leave the main outpatients exit.

  • Keep wearing a mask: visitors should keep their mask on until they are leave the hospital site.

  • Follow our one-way system: visitors should follow the arrows on the floor and stay left as they leave the site.


© 2020 The Woodlands Suite 2020