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How to get referred here


About referral

Your referral will usually come to us from your GP. It may also come through from your existing consultant at your local hospital. A referral will provide us with valuable background information, medical history and a general overview of your problem.

If your treatment is being funded by a private health insurance company, they will likely insist on a referral before they can fund treatment.

How your referral is accepted

To be accepted for treatment on the Woodlands Suite you must have seen a Consultant Surgeon who operates at the Royal Orthopaedic Hospital.Your surgeon will let us know that you have chosen to have your procedure with us and will make the necessary arrangements with our bookings team. Our bookings team will contact you to confirm your details, date of surgery, the way you are funding your procedure, and a date for pre-operative assessment.
How to be referred

For new patient referrals and enquiries please contact us on 0121 685 4010 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Your first appointment


Getting here and parking

Parking

Free parking passes are available for all Woodlands Suite private patients. Contact us to find out more.

Public transport

For information on possible routes for travelling to the Hospital by bus, train or metro, please visit the Network West Midlands Journey Planner

Cycling and walking

A cycle shelter is provided outside the Main Entrance to the Hospital accessed via the Gate C entrance. Information on cycling routes can be found here and walking routes at www.walkit.com

Local hotels

If you are travelling to the hospital from a long distance, you may wish to stay locally the night before. Please view the document Hotels near to the ROH to see options of accommodation.

How to prepare

We understand that coming into hospital can be a stressful time, that’s why we do our utmost to ensure your stay in the Woodland’s Suite is as comfortable as possible. 

We recognise the important role that your family and friends play in supporting you during your visit. They are welcome to visit you during your stay.

As a private patient, you will receive the highest quality consultant-led care in clean and comfortable facilities. Your consultant will explain in advance what your procedure involves and if you need to follow any specific instructions. You will also be given the opportunity to ask questions. Your admission letter will confirm your admission date and time and will also note any important information about your treatment or procedure.

Accepting your surgery date

Elective surgery is your choice and always carries associated risks and benefits. You will receive a full pre-operative assessment which will show whether you are fit to proceed to surgery. You can decide whether to proceed with your surgery, or delay it and discuss alternative treatment options.

Preparing for your stay


How to prepare

We understand that coming into hospital can be a stressful time, that’s why we do our utmost to ensure your stay in the Woodland’s Suite is as comfortable as possible. 

We recognise the important role that your family and friends play in supporting you during your visit. They are welcome to visit you during your stay.

As a private patient, you will receive the highest quality consultant-led care in clean and comfortable facilities. Your consultant will explain in advance what your procedure involves and if you need to follow any specific instructions. You will also be given the opportunity to ask questions. Your admission letter will confirm your admission date and time and will also note any important information about your treatment or procedure.

Accepting your surgery date

Elective surgery is your choice and always carries associated risks and benefits. You will receive a full pre-operative assessment which will show whether you are fit to proceed to surgery. You can decide whether to proceed with your surgery, or delay it and discuss alternative treatment options.

Arrival at the Woodlands Suite

Before the day of your surgery you will be told what time to arrive and the times for your last meal and drink. Please remember your admission time is not the time you will have your procedure, but it allows for you to be admitted, speak to the medical team and ensures you are safely prepared for your procedure.

During your stay


Day of admission

You will be greeted by friendly staff who will show you to your room. A member of our nursing team will visit you to help complete your admission paperwork.

A member of the surgical team and an anaesthetist will see you before you go to theatre to discuss your procedure and answer any questions.

Your procedure

Rest assured that our surgical team will take excellent care of you. Depending on your procedure, you will see the anaesthetist first who will sedate you, then you will be moved to the operating theatre where our expert surgeons will complete your procedure.

When your procedure is complete you will be moved to recovery, then back to your private room.

Infection prevention and control

Many patients under our care are considered high-risk to infection so one of our key priorities to maintain patient safety is the prevention and control of healthcare-associated infections (HCAIs).

What you can expect from us:

  • Mandatory training in infection prevention and control for all our staff.

  • Regular Handwashing.

  • Cleaning practices are monitored regularly and all areas audited to ensure that high standards are maintained and guidelines and policies are current and being adhered to.

  • Protective equipment, such as aprons and gloves.

After your procedure

Following your procedure, you will be cared for by one of our nursing team. Regular pain relief will be available and you will have access to a dedicated call bell in case you need anything.

Your physiotherapist will encourage you to move to restore your mobility maximise the speed of your recovery.

Discharge

Our team will continually monitor your progress to assess when you can be discharged home. This will depend on your health and mobility.

We aim to restore your independence as quickly as possible so that you can get back to normal life.

Follow up care


Follow-up

A follow-up appointment will be sent to you so that your progress can be checked.